Refund policy

Returns and Refunds 
Because we do not have physical products for sale, there is no return policy. We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.

To start a refund, you can contact us at mark@charmmodel.com. 

You can always contact us for any refund question at mark@charmmodel.com. 

Refunds
We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at mark@charmmodel.com.